Privacy Policy

Effective Date: October 2026 - This policy explains how Dignity Extensivists of Central Texas collects, uses, and protects the information you share with us.

Introduction

Dignity Extensivists of Central Texas ("we," "us," "our") respects your privacy. This Privacy Policy describes how we collect, use, and protect information gathered through this website and in the course of providing home-based transitional care services.

Information We Collect

Contact information (name, phone number, email address) submitted through our contact and referral forms

Patient-related information submitted by referring hospitals, facilities, or family members (patient name, referring facility)

Information you provide when communicating with us by phone, email, or text message

How We Use Your Information

We use the information you provide to respond to inquiries and referrals, coordinate care, and communicate with you about your recovery or a patient's recovery. We do not use your information for any purpose unrelated to the care and services described on this website.

SMS / Text Messaging

If you provide your phone number and opt in to receive text messages from us, we may send you appointment reminders, care coordination updates, and other messages related to your care.

Message frequency may vary. Message and data rates may apply.

Mobile information collected for SMS purposes is not shared with third parties or affiliates for marketing or promotional purposes, under any circumstances. This information is used solely to communicate with you regarding your care.

You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at [email protected] or (512) 503-1169.

Protected Health Information

Information related to your medical care is handled in accordance with applicable healthcare privacy laws, including HIPAA. This website does not collect protected health information directly; any health information shared with us by phone, in person, or through secure channels is handled according to our internal privacy and security practices.

How We Protect Your Information

We take reasonable steps to protect the information you share with us from unauthorized access, use, or disclosure.

Sharing of Information

We do not sell your information. We may share information with your hospital, primary care provider, or specialists solely for the purpose of coordinating your care.

Your Choices

You may contact us at any time to ask what information we have on file, or to request that we stop contacting you.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision.

Contact Us

Dignity Extensivists of Central Texas

(512) 503-1169 (Office)

[email protected]